Refund Policy
At Zevrix Solutions, we want you to be completely satisfied with our software. To ensure our utilities and plug-ins meet your workflow needs, we provide free trial versions of our software for evaluation before you purchase.
If you do purchase a license and are not completely satisfied, we offer a 30-day money-back guarantee under the conditions outlined below.
1. 30-Day Money-Back Guarantee
If you experience technical issues or find that the software does not perform as advertised, you are eligible for a full refund within 30 days of your original purchase date.
2. Eligibility for a Refund
To qualify for a refund, you must meet the following criteria:
- The refund request must be submitted within 30 days of the purchase date.
- You must provide your order number and the email address associated with the purchase.
- You agree to completely uninstall the software and deactivate/destroy all license keys associated with the refunded purchase.
3. Exceptions and Non-Refundable Items
- Trial Period: We strongly encourage all customers to download the free trial versions before buying. Refunds may be declined if the software functions exactly as intended but is simply no longer needed.
- Past 30 Days: Requests received after 30 days from the purchase date are generally not eligible for a refund.
- Bundles or Third-Party Sales: If you purchased our software through a third-party reseller, bundle website, or affiliate, your purchase is subject to that specific vendor’s return policy. Please contact them directly.
4. How to Request a Refund
To request a refund, please contact our support team. Please include a brief explanation of why you are requesting a refund, as this feedback helps us improve our software and utilities for future updates.
- Contact Form: https://zevrix.com/support
Once approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of business days, depending on your card issuer’s policies.