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Support |
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| Zevrix is praised for - and proud of - having some of the best customer support in the industry, according to the feedback we get from our users. | |
| All users are entitled to unlimited free e-mail technical support (it applies to both customers and users who test-drive the products). | |
| All Zevrix products have instant access to technical support built-in: just click the Support button to send a support request, check for updates, open user guide and more. |  |
| Technical support requests answered within one business day (but usually much faster). | Support requests |
| To submit a support request, please send e-mail or use the form below. | |
| Support Knowledge Base | |
| Check the Support Knowledge Base for info on known issues, tips and FAQ. | Product updates |
| Zevrix policy is to implement bug fixes and certain new features as quickly as possible, without waiting to accumulate them in one big update. Our customers are often surprised that a new feature or bug fix they requested is implemented within a few days - or a few hours. These "dot" updates (such as 3.6, 2.4.5 etc.) are always free. You can check for updates by using the Check for Updates menu, or the Version Control link on product pages. | Adobe Creative Cloud updates |
| All Zevrix products will be compatible with Adobe Creative Cloud by the time it's released or shortly after. The update will be free to existing customers. There will be no changes in the way Zevrix products are being licensed or operate. | |
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